Earlier this month, I was pleased to receive confirmation from mobile network provider, O2, that their service was now fully restored in Portgordon. In August, I had written to them asking for urgent action to be taken to address the poor quality of mobile service cover in the village.
As of 26th September, repairs were completed on one of their masts damaged during Storm Floris. O2 confirmed that their network engineering team will now continue to closely monitor the network in this area to ensure it remains stable, following these extensive repair works.
O2 have also asked me to relay to their customers that in regard to emergency calling, it’s worth noting that in an emergency, 999/111 calls can be connected when no network signal is available from O2 as the device should automatically roam/ connect to the nearest available signal from any mobile provider. Emergency calls also take priority over ordinary mobile calls which means that, even with limited capacity or coverage, an emergency call is more likely to be successful.
